Privacy Policy

Last Updated: April 01, 2025

At Bizani Media Productions (Pvt) Ltd (“Bizani Media,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (www.bizani.co.zw), engage with our services, or interact with us. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you contact us, request a quote, or fill out forms on our website, we may collect:
    • Name
    • Organization
    • Email address
    • Phone number
    • Any additional details you provide in the “How can we help you?” field
  • Non-Personal Information: We may collect data about your interaction with our website, including:
    • IP address
    • Browser type
    • Device information
    • Pages visited and time spent on our site
    • Referral sources (e.g., how you found our site)
  • Content-Related Information: If you provide us with materials (e.g., images, videos, or documents) for our services (video production, branding, etc.), we may process this data as part of our work for you.
  • Cookies and Tracking Technologies: We use cookies and similar tools to enhance your experience, analyze website performance, and understand user behavior. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries, provide quotes, and deliver our services (e.g., video production, branding, digital content).
  • Communicate with you about projects, updates, or promotional offers (with your consent where required).
  • Improve our website, services, and user experience through analytics and feedback.
  • Showcase our work (e.g., in our portfolio), but only with your permission if your personal information or content is involved.
  • Comply with legal obligations or protect our rights and safety.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your data with:

  • Service Providers: Third-party vendors (e.g., hosting providers, analytics tools) who assist us in operating our website and delivering services, under strict confidentiality agreements.
  • Clients or Partners: If your information is part of a project (e.g., testimonials or project documentation), we’ll share it only with your consent.
  • Legal Authorities: When required by law or to protect our rights, safety, or property.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse, including encryption, secure servers, and access controls. However, no online system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on applicable laws, you may have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete data.
  • Ask for your data to be deleted (subject to legal or contractual obligations).
  • Opt out of marketing communications at any time by contacting us or using the “unsubscribe” link in emails.
  • Disable cookies via your browser settings (though this may affect website functionality).

To exercise these rights, please contact us at the details below.

6. Third-Party Links

Our website may contain links to external sites (e.g., YouTube, client websites). We are not responsible for the privacy practices or content of these third-party sites. Please review their policies before sharing information.

7. International Data Transfers

Bizani Media is based in Zimbabwe. If you are outside Zimbabwe, your data may be transferred to and processed in Zimbabwe or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

8. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, meet legal requirements, or complete contracted services. For example:

  • Contact form data may be kept for up to 2 years unless you request deletion.
  • Project-related data may be retained for the duration of our agreement and a reasonable period thereafter.

9. Children’s Privacy

Our website and services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If we learn such data has been collected, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review it periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us:

  • Bizani Media Productions (Pvt) Ltd
  • 9 Lillesdon Road, Greendale, Harare, Zimbabwe
  • Cell: +263 714 574 400 | +263 772 574 400 | +263 719 574 401
  • Email: [email protected]