Terms and Conditions

Last Updated: April 01, 2025

Welcome to Bizani Media Productions (Pvt) Ltd (“Bizani Media,” “we,” “us,” or “our”). These Terms and Conditions (“T&Cs”) govern your use of our website (www.bizani.co.zw) and the services we provide, including video production, branding, digital content, and related offerings. By accessing our website or engaging our services, you agree to be bound by these T&Cs. If you do not agree, please refrain from using our website or services.

1. Use of Our Website

  • Eligibility: You must be at least 18 years old to use our website or services. By using our site, you confirm that you meet this requirement.
  • Permitted Use: You may use www.bizani.co.zw for lawful purposes only, such as browsing our portfolio, requesting quotes, or contacting us. You may not use the site to harm, disrupt, or interfere with its operation or security.
  • Intellectual Property: All content on our website (e.g., text, images, videos, logos) is owned by Bizani Media or our licensors and is protected by copyright and other laws. You may not reproduce, distribute, or modify this content without our written permission, except for personal, non-commercial use.

2. Our Services

  • Service Agreement: When you engage Bizani Media for services (e.g., video production, branding, documentaries), the specific terms, scope, and fees will be outlined in a separate contract or proposal. These T&Cs supplement, but do not replace, any such agreement.
  • Client Responsibilities: You agree to provide accurate information, materials, and timely feedback necessary for us to deliver our services. Delays or inaccuracies may affect project timelines or outcomes.
  • Ownership of Work: Upon full payment, you will own the final deliverables as specified in our agreement. We retain the right to showcase our work (e.g., in our portfolio) unless otherwise agreed.
  • Revisions: Our services include a reasonable number of revisions as outlined in your contract. Additional revisions may incur extra costs.

3. Fees and Payment

  • Quotes: Quotes provided via our website or direct communication are estimates and subject to change based on project scope or additional requirements.
  • Payment Terms: Payment terms will be detailed in your service agreement. Typically, a deposit is required upfront, with the balance due upon completion. Late payments may incur penalties as specified in the agreement.
  • Refunds: Services are non-refundable once work has begun, unless otherwise stated in your contract.

4. Limitation of Liability

  • No Warranties: Our website and services are provided “as is.” We do not guarantee that the site will be error-free, uninterrupted, or secure, nor do we warrant specific results from our services beyond what is agreed in writing.
  • Liability Cap: To the fullest extent permitted by law, Bizani Media’s liability for any claim arising from these T&Cs or our services is limited to the amount you paid us for the specific service in question.
  • Indirect Damages: We are not liable for indirect, incidental, or consequential damages (e.g., lost profits, data loss) arising from your use of our website or services.

5. Termination

  • By You: You may stop using our website or services at any time, subject to the terms of any active service agreement.
  • By Us: We may suspend or terminate your access to our website or services if you violate these T&Cs, fail to make payments, or engage in unlawful activity. Termination of services will follow the terms of your contract.

6. Third-Party Links and Services

Our website may link to external sites (e.g., YouTube, client pages) or use third-party tools (e.g., hosting providers). We are not responsible for the content, availability, or practices of these third parties.

7. Intellectual Property and Confidentiality

  • Your Materials: You grant us a non-exclusive, royalty-free license to use any materials (e.g., images, videos, text) you provide for the purpose of delivering our services.
  • Confidentiality: We will treat your sensitive information as confidential and use it only as necessary for our work, unless disclosure is required by law or agreed otherwise.

8. Force Majeure

We are not liable for delays or failures in performing our obligations due to events beyond our control, such as natural disasters, power outages, or government actions.

9. Governing Law

These T&Cs are governed by the laws of Zimbabwe. Any disputes arising from your use of our website or services will be resolved in the courts of Harare, Zimbabwe, unless otherwise agreed.

10. Changes to These Terms

We may update these T&Cs from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of our website or services after changes constitutes your acceptance of the new terms.

11. Contact Us

If you have questions or concerns about these Terms and Conditions, please contact us:

  • Bizani Media Productions (Pvt) Ltd
  • 9 Lillesdon Road, Greendale, Harare, Zimbabwe
  • Cell: +263 714 574 400 | +263 772 574 400 | +263 719 574 401
  • Email: [email protected]